Roku is a great way to get all the streaming platforms in one place. Roku is a media streaming device that runs on Roku OS. With Roku OS installed a user can access multiple online media platforms like Netflix, Hulu, Prime Video, etc. Roku is the best way to access the features of Smart TV without having to upgrade to a high-end smart TV. But recently a lot of users have been facing problems with Roku, to be specific the error only occurs while using Netflix. Users have reported that every time they open up Netflix, the screen goes black and Netflix fails to run. In this troubleshooting guide on NetFlix not working on Roku, we will be giving some methods that have been working for a lot of users.

Netflix Not Working On Roku

Table of Contents

Causes of Netflix Not Working On Roku Error Problem Issue

Talking of the causes behind Roku there is not any single reason that leads to this error. As reported by users there can be a glitch between Roku and your TV, also the Netflix Not Working On Roku issue can occur because of network issues. Users have also reported that the error occurs because of an outdated version of Roku software, while major users have confined that the error is related to the display settings.

  • Temporary Glitch Between TV and Roku
  • Network issues like bad network or inter not working at all
  • Display Settings
  • Netflix issues

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How to Fix Netflix Not Working On Roku Error Problem

Below we have explained all the methods to Fix Netflix Not Working On Roku with step by step.

1. Temporary Issues Restart TV / Reconnect Roku

Sometimes there can be a temporary glitch between the TV and Roku since Roku runs its own software program over the top of TVs’ own software. Sometimes this netflix not working on Roku tv glitches occur and are very common. Although there nothing to be afraid of. Simply turn off your TV and restart it again.

  • Turn off your TV and restart it again
  • Disconnect Roku and reconnect it again

2. Network Issues

Multiple users have reported that there was nothing wrong with Roku or TV. The NetFlix not working on Roku 2017 issue was regarding the network. So always make sure to cross-check your network before trying to do anything. Maybe your network connection is temporarily unavailable or it’s disconnected with your TV.

  • STEP 1. While you are on the home screen
  • STEP 2. Go below to get to the Settings menu
  • STEP 3. In the setting Scroll down and click on the Network option
  • STEP 4. Here you can check weather below thing are connected to the network or not
    • Roku TV
    • Streaming stick
    • Set-top box
  • STEP 5. If it is connected, click on the Check Connection

Check Connection

  • STEP 6. This will check your network and notify weather the network is good or not for getting rid of NetFlix not working on Roku 2018.

3. Display Settings Issues

A lot of users have found this NetFlix not working on Roku unable to complete requested action method to be working. The issue is display settings have been set to auto-detect. In all the error cases the auto-detect settings were the cause of this error. So it is suggested that you should disable the auto-detect. Follow the steps for a better understanding.

  • STEP 1. While you are on the home screen
  • STEP 2. Go below to get to the Settings menu
  • STEP 3. Now Scroll down and click on Display
  • STEP 4. Here you have to disable the Auto detect and set according to the specs of your TV to solve this NetFlix not working on Roku smart tv issue.

Auto detect

4. Update Roku & Apps

In order to run all the programs and services always make sure that the software is up to date. Multiple users have confined that updating Roku fixed the Netflix issue. Follow the why is NetFlix not working on Roku steps to see there are any updates. Usually, Roku os is designed to auto check for updates every 24 hours.

  • STEP 1. While you are on the home screen
  • STEP 2. Go below to get to the Settings menu
  • STEP 3. Now Scroll down and click on System
  • STEP 4. You will find the System Update option click on it, finally, click on the Check Now

check update

  • STEP 5. Updates will be checked if there are any pending update kindly proceed to update
  • STEP 6. Do not forget to check updates for Apps as well
  • STEP 7. Once updated restart the TV and check if it fixes NetFlix not working on Roku 3 error

5. Netflix Issues

Often this part is overlooked by the users if you are running Netflix. Kindly go through the below NetFlix not working on Roku 2019 points.

  • Check Your Subscription Plan
  • Check whether the user limit is full
  • Also, check whether your Netflix account is already running on other devices
Conclusion:

In the above troubleshooting guide on Netflix Not Working On Roku. We have demonstrated all the ways that can fix the issue and have found it to be working. If you have fixed the issue by other means tell us in the comments. This article also covers the possible causes of this issue.

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